Confidentiality

Confidentiality

Why we keep your records confidential

We keep records of any care of treatment you receive from the NHS.  These records contain basis information about you.  It is important for us to keep these records to ensure you receive the best possible treatment from us.

How we keep your records confidential

Your records are kep tin a safe place in the surgery.  Either on computer or paper files.  Receptionists and Secretarial staff are responsible for keeping your records, and will access them from time to time.

Other Agencies

On the odd occassion you may be receving treatment from other agencies we may need to share some information so that we can work together for you benefit.  We cannot give details without your permission.

We will not, without good reason, give your medical details over the phone unless we are certain of who we are talking to.